About this programme
A Business Banking Officer works in financial institutions and manage business portfolios of mainly small enterprises; perform analysis of clients’ needs and determine the best options to meet these needs, partner with clients to determine banking financial solutions that will optimise business performance and mitigate risks responsible for building and maintaining relationships with clients in order to grow and retain a quality portfolio of business clients, may also need to negotiate and set terms for loans and other banking solutions and generally work in small teams, so communication, influencing and collaboration skills are necessary in this position. A competent candidate shall demonstrate among others the following attributes: honesty, punctuality, initiative, critical analysis, integrity, ethics, professionalism.
A qualified learner will be able to:
- Match needs to appropriate financial services solutions that are unique to Small Enterprise Clients.
- Grow a portfolio of quality Small Enterprise Clients for the financial institution.
- Mitigate and manage the financial risk associated with small enterprise financial services clients.
Minimum Admission requirements
NQF Level 4
CAREER opportunities
Business Banking Officers play a critical role in the establishment, growth, and sustainability of mainly small businesses. They also support businesses in the informal sector, establish, maintain, and grow a portfolio of quality small enterprise clients. As such this job is on the forefront of job creation in South Africa., these Bankers work in financial institutions and are responsible for managing a business loan portfolio that may include small organizations. They are accountable to meet the financial needs of mainly small enterprise business customers in their portfolio.
Within the financial sector in South Africa most of the financial institutions provide a dedicated service to small, medium and large enterprises to assist them in obtaining appropriate financial services ranging from basic banking, operational financing, capital financing, insurance supplier payments, employee payments and a host of other business financial services.
Duration
- Duration: 12 months (1 year)
Course content
This qualification is made up of the following compulsory Knowledge and Practical Skill modules:
Knowledge Modules
- Introduction to Business Banking.
- Dynamics of Small Enterprise Financing.
Practical Skill Modules
- Identify and Analyse the Financial Service needs of Business Clients.
- Build Appropriate Partnership Relationships with Business Clients and win Business and Close Deals with Business Clients in the Financial Sector.
Work Experience Modules
- Processes Related to Determining Small Business Financing and Banking Needs.
- Processes Related to the Growing of a Quality Small Business Client Portfolio.
- Processes Related to the Maintenance of Small Business Client Relationships.

