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False Bay College Business Studies

National Certificate:
Wholesale and Retail: Operations NQF Level 2

National Certificate:
Wholesale and Retail: Operations
NQF Level 2


Mitchells Plain Campus
Full Time Studies
About this Programme

About this programme

The National Certificate: Wholesale and Retail: Operations, addresses skills and competencies for enabling entry-level employment and positions.

The qualifying student will be able to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as:

  • Operations
  • Administration
  • Merchandising
  • Stock control
  • Customer service
  • Visual display merchandising
  • Help desk operations
Admission requirements

Minimum Admission Requirements

  • Grade 9 or GETC*: Adult Basic Education and Training NQF Level 1: Wholesale and Retail.
  • It is assumed that students accessing this qualification are competent in Communication at NQF Level 1 and Mathematical Literacy at NQF Level 1.

You will be asked to attend an assessment and interview.

* General Education and Training Certificate

Career Opportunities

CAREER opportunities

After successful completion of this qualification students will be able to:

  • Understand the sector in which they work
  • Provide customers with a high level of service
  • Operate effectively and efficiently in their area of specialisation


This is a 1-year (12 months) full-time course.

Course Content

Course content

Unit Standard (Compulsory)



Complete basic business calculations Level 2 5
Define the core concepts of the wholesale and retail environment Level 2 10
Interact with customers Level 2 8

Fundamental Unit Standards (Compulsory)



Access and use information from texts Level 2 5
Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life-related problems Level 2 3
Demonstrate understanding of rational and irrational numbers and number systems Level 2 3
Identify, describe, compare, classify, explore shape and motion in 2 and 3-dimensional shapes in different contexts Level 2 3
Maintain and adapt oral/signed communication Level 2 5
Use language and communication in
occupational learning programmes
Level 2 5
Use mathematics to investigate and
monitor the financial aspects of personal and community life
Level 2 2
Work with a range of patterns and functions and solve problems Level 2 5
Write/present for a defined context Level 2 5

Electives Unit Standards (Compulsory)



Count stock for a stock-take Level 2 5
Maintain a safe and secure Wholesale and Retail environment Level 2 10
Mark merchandise and maintain displays Level 2 10
Process payment at a point of sales Level 2 10
Record transactions Level 2 8
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Business Studies