Home 9 Business Studies 9 Administration 9 NC(V): Office Administration NQF Level 2-4
False Bay College Business Studies



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About this Programme

About this programme

The National Certificate (Vocational) offers students a vocational alternative to an academic Grade 10-12 by offering specialised training at NQF Levels 2-4.

If you would like to qualify with a specialised NQF Level 4 certificate that will enable you to find relevant employment once qualified, the National Certificate (Vocational) is for you.

This course provides you with a thorough grounding in key aspects relating to administration work across a broad spectrum. Once you have completed this course, you will be able to run a small office as a general administrator or work as a general secretary or personal assistant.

Admission requirements

Minimum Admission requirements

Grade 9 Certificate or NQF Level 1 equivalent.

Career Opportunities

CAREER opportunities

  • Frontline Reception
  • Personal & General Secretarial Service
  • Office Management
  • Private Secretary
  • Recruitment and Employment Agency
  • Self-Employment
  • Administrative Assistant
  • Data Capturer
  • Management Assistant
  • Office Administrator
  • Personal Assistant
  • Receptionist
  • Secretary
  • Typist
  • Hospital Administrator
  • Human Resource Administrator
  • Switchboard Operator
  • Secretary


The NC(V) is a 3-year, full-time qualification with a certificate at NQF Level 4.

Course Content

Course content

Fundamental Subjects NQF Level 2-4

  • English First Additional Language
  • Life Skills & Computer Skills
  • Mathematical Literacy

Vocational Core Subjects

  • Entrepreneurship (Level 2)
  • Office Practice (Level 2,3,4)
  • Business Practice (Level 2,3,4)
  • Office Data Processing (Level 2,3,4)
  • Project Management (Level 3,4)


English First Additional Language:

English language skills and content will be refined: Listening and Speaking, Reading and Viewing, Writing and Presenting, Language and Communication in Practice.

Life Skills & Computer Skills:

Life Skills is the study of the self in relation to others and to society. This subject addresses knowledge, values, attitudes and skills about the self, the environment, responsible citizenship, a healthy and productive life, social engagement, recreation and physical activity, and career choices. Computer skills are abilities and knowledge which allow you to use computers and related technology such as word processing software, access the Internet, manage files, or create presentations.

Mathematical Literacy:

Mathematical Literacy provides students with an awareness of and understanding of the role that mathematics plays in the modern world. Mathematical Literacy is a subject driven by life-related applications of mathematics.

Office Data Processing:

Equips students with details required to accurately format letters and other office documents. Typing skills also form a key aspect of this subject.

Office Practice:

This subject covers the aspects of frontline management as well as customer queries via email or phone. Students are equipped to operate and care for office equipment and do filing.

Business Practice:

Students are equipped to manage their time, judge their abilities, behave in a professional manner and to identify their functions in an organisation as a whole and in their departments. Health, safety and security issues add to the holistic understanding of their future work.


Students will be taught to start their own business as well as develop their own business plan. They also gain experience in developing questionnaires and conducting research.

Project Management:

This subject provides the student with the discipline of defining and achieving targets while optimising the use of resources (time, money, people, materials, energy, space, etc.).

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