NC: Information Technology: Systems Support NQF Level 5

About this programme:

This qualification provides the learner with the opportunity to pursue a career in support in the Information Technology field.

• Troubleshoot (investigating, diagnosing and solving) the common types of hardware and software problems typically encountered in the day-to-day operations of an organisation.
• Ability to install, configure, support and maintain hardware, end-user applications, systems, networks, printers and scanners 
• Understand the role of technology in the business context.
• Ability to store, manage and retrieve knowledge (data) efficiently and effectively to meet organisational requirements.
• Ability to ensure secure information systems that will serve to protect the business from data loss and breaches of integrity.
• Planning and undertaking scheduled maintenance upgrades
• Talking to clients and computer users to determine the nature of problems 
• Repairing equipment and replacing parts

Admission requirements:
Grade 12

Job opportunities:

• End-User Support Technician
• IT Technician
• Network Technician
• System Administrator

Qualification:
National Certificate: Information Technology: Systems Support  NQF Level 5

Where is this programme offered?
This programme is offered at Khayelitsha Campus