NC: Information Technology: Systems Support NQF Level 5
About this programme:
This qualification provides the learner with the opportunity to pursue a career in support in the Information Technology field.
- Troubleshoot (investigating, diagnosing and solving) the common types of hardware and software problems typically encountered in the day-to-day operations of an organisation.
- Ability to install, configure, support and maintain hardware, end-user applications, systems, networks, printers and scanners
- Understand the role of technology in the business context.
- Ability to store, manage and retrieve knowledge (data) efficiently and effectively to meet organisational requirements.
- Ability to ensure secure information systems that will serve to protect the business from data loss and breaches of integrity.
- Planning and undertaking scheduled maintenance upgrades
- Talking to clients and computer users to determine the nature of problems
- Repairing equipment and replacing parts
Admission requirements:
Grade 12
Job opportunities:
- End-User Support Technician
- IT Technician
- Network Technician
- System Administrator
Qualification:
National Certificate: Information Technology: Systems Support NQF Level 5
Where is this programme offered?
This programme is offered at Fish Hoek and Khayelitsha Campuses
For more info on the programme - leave your details below:
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